Lawrence Lim
- Consultant
“With over three decades of experience in L&D, training, and consulting, I have dedicated my career to transforming organizations to achieve optimized results. My method involves collaborating closely with clients to implement targeted enhancements in organizational and talent development, as well as customer experience. Central to my practice is a passion for uplifting businesses by maximizing their human capital through a well-balanced mix of training and non-training interventions to optimize organizational performance.
My Marvel-equivalent superpowers draw parallels with Professor X. I practice a future-focused and inclusive approach, akin to leading a team of unique talents towards a common, harmonious future. Like him, I strive to unlock and nurture the potential within each individual, fostering an environment where every member contributes to collective success.”
Wonder Hing
- consultant
“With over two decades of hospitality management experience, I’ve refined my expertise in service excellence and transformed leadership insights into a passion for elevating individual and organizational performance. As an adult educator, I create and deliver programs that drive service excellence and personal effectiveness through emotional intelligence.
My superpower-like abilities lie in uniquely combining service excellence principles with EQ-driven personal development. This approach empowers professionals at all levels to leverage their emotional intelligence, improving their effectiveness and service delivery.
Collaborating with organizations, I offer tailored consultancy in service excellence, curriculum development, and multi-modal training solutions. My aim is to create practical, transformative learning experiences that instil confidence and lead to measurable improvements in customer satisfaction and employee engagement. “